Both of these venues sell time on a physical resource with a staff requirement and a safety rule attached, and both are badly served by software that counts tickets. An axe throwing venue sells a lane with a coach; a trampoline park sells a session with a floor capacity and a waiver per jumper. This page is about modelling those constraints so a busy Friday does not oversell, written for the owner rather than for a franchise head office.
The lane is the inventory, and the coach is the limit
Six lanes and three coaches is not six simultaneous groups. As with any staffed activity, the real constraint is usually people, and a system that counts only lanes will sell you an evening you cannot run safely. Either the product can express staff as capacity, or you close slots by hand, which works until somebody forgets on the one night it matters.
Sessions, and what happens at the boundaries
Session-based venues live or die on the changeover: the previous group off the floor, a brief for the next, and a floor walk in between. Build that into the published availability rather than absorbing it at the door, because a venue running ten minutes late at six is running forty minutes late by nine. Set the buffer per session type, since a party changeover is not the same as a walk-in one.
The waiver has to be signed before the guest is on the floor
For trampoline parks especially, every jumper signs, including children through a responsible adult, and collecting that at the door is what produces the queue. Send it with the confirmation, track who has signed, and make the door a check rather than an exercise. A booking system that cannot tie a waiver to a named guest on a booking is leaving your busiest half hour to a tablet and a clipboard.
Questions people ask about axe throwing booking software
Should I count lanes or coaches as capacity?
Both, and the binding one is usually coaches. A system that counts only lanes will happily sell an evening you cannot staff. If the product cannot express staff as capacity, plan to close slots manually and accept that somebody will eventually forget.
How much gap should there be between sessions?
However long the changeover, brief and floor walk genuinely take, applied automatically to published availability. Absorbing it at the door is why session venues run progressively later through a busy evening.
Can waivers be collected before arrival?
Yes, and they should be. Send them with the confirmation and tie each signature to a named guest on the booking, so the door is a check rather than a queue at a tablet. It is the single biggest saving available to a session-based venue.
Should groups be charged per person or per lane?
Per lane with a party-size step is the common shape, because a lane costs the same to staff whether six people or eight throw in it. The group pricing worksheet on this site shows what each step costs you once your own fixed cost per session is in.